Car Parking
The Short Term Car Parks are located close to all Terminals, whilst the Long Term Car Parks offer a courtesy bus. The main Long Term Car Park is located by the Excelsior Hotel just out of the airport on the A4.

All Car Parks are open 24 hours a day, & have CCTV surveillance & regular patrols.
Parking Charges can be paid at the payment machines situated inside the Terminal Buildings & at the Pay Kiosks. These accept both cash & credit cards.
Parking Charges are as follows :
Short Term Parking
0 - 30 minutes £ 1.80
Upto 1 hour £ 3.30
Upto 90 minutes £ 4.70
Upto 2 hours £ 5.90
Upto 3 hours £ 8.50
Upto 4 hours £ 11.00
Upto 5 hours £ 13.50
Upto 6 hours £ 16.50
Upto 9 hours £ 24.00
Upto 12 hours £ 31.00
Upto 24 hours £ 36.00
For further info & charges over 24 hours
phone
0208 745 6520 (T1) /
0208 745 7260 (T2)
0208 745 5394 (T3) / 0208 745 7906 (T4)
Long Stay Car Park
Per day £ 12.70
For further info phone 0800 626671
Business Parking
Per day from £18.00
For further info phone 0208 759 6785,
0208 564 8811 or 0208 759 2778
Passenger Info
The Information Desks are situated in the main concourse of each Terminal, & offer help on general queries about flights, transport, lost property or left luggage, as well as accomodation & local information.
The Check In Desks are situated in each main concourse, & can offer swift check in times at most times of the day.
Arriving passengers can be met in the Arrivals Hall of each Terminal.
For Flight Information, please call 0870 0000 123 or go to Flight Info for more details.
Toilets & Baby Changing facilities are situated throughout all Terminals.
Terminal Facilities including Shopping & Eating
The Terminals operate a Strict No Smoking policy, except for the specially designated areas.
All Terminals offer Bureau de Changes, & Banking facilities, as well as the following units for Shopping & Eating

Terminal 1
The extensive shopping mall includes WH Smith, Boots the Chemists, Virgin Music, Hargreaves Sports, Austin Reed & Body Shop.

The Food Court has a number of quality units & includes Burger King, Metro Cafe, Garfunkels, Harry Ramsdens, Pizza Hut, Costa Coffee, & the Tap & Spile traditional English Pub.

The spacious Departure Lounges offer an even more extensive shopping mall including WH Smith, Dixons Tax Free, Boots, Hugo Boss, Disney Store, Harrods, a World Shopping Duty & Tax Free Shop.

Food & refreshments are supplied by a number of restaurants & bars including Burger King, Cafe Nero Wine Bar, Cafe Select, Pret a Manger, Seafood & Oyster bar, & the Tap & Spile traditional English Pub.

Terminal 2
The excellent shopping facilities includes WH Smith, Boots the Chemists, Body Shop, Tie Rack, Whittard of Chelsea, & a Post Office.

Food & refreshments are supplied by a number of restaurants & bars, including a Burger King Express, Starbucks Coffee, Village Grill & the Shakespeare Ale House traditional English Pub.

The spacious Departure Lounge offers a further number of retail units including WH Smith, Dixons Tax Free, Harrods, Hamleys, Swatch, Discovery Channel, Virgin Music, Hacketts, & a World Duty & Tax Free Shop.

Food & refreshments are supplied by an Aroma Coffee House, Seafood & Oyster Bar, McDonalds, & a Wetherspoons traditional English Pub.

Terminal 3
The extensive shopping mall includes World News, Boots the Chemists, Thorntons, Hargreaves Sports, Internet Exchange, Our Price & Past Times.

The Food Court has a number of quality units & includes Burger King, Cafe Select, Garfunkels Express, Sbarro, Wendys, Village Grill, & the Shakespeare Ale House traditional English Pub.

The spacious Departure Lounge offers a further number of retail units including World News, Dixons Tax Free, Gucci, Harrods, Swatch, Liberty, Mappin & Web, Hermes, & a World Duty & Tax Free Shop.

Food & refreshments are supplied by a number of restaurants & bars, including a Garfunkels, TFI Friday's, Chez Gerard, Seafood & Oyster Bar, & the Shakespeare Ale House traditional English Pub.

Terminal 4

The Main Concourse offers a WH Smith, Boots, Body Shop, Sunglass Hut, Tie Rack. & a Post Office.

Food & refreshments are supplied by two Starbucks Coffee Bars, Costa Coffee, Arbuckles, Caffe Italia, & a Wetherspoons traditional English Pub.

The spacious Departure Lounge offers an extensive shopping mall which includes a WH Smith, Dixons Tax Free, Harrods, Hamleys, Swatch, Disney Store, Mulberry, Liberty, Hackett, Dunhill, Hacketts, & a World Duty & Tax Free Shop.

Food & refreshments are supplied by a number of quality restaurants & bars including Garfunkels, McDonalds, Coffee Republic, Pret a Manger, Metro Cafe, Caffe Uno, Seafood & Oyster Bar, & a Wetherspoons traditional English Pub.
For Business Customers, the airport can offer dedicated Business Centres in Terminals 1 & 2, which offer complete business support services, small meeting rooms for hire, & a theatre style conference suite.
For further info, Tel : 0208 759 2434.
Special Needs Info
The Car Parks offers special allocated spaces close to the Terminals, as well as specially designated dropping off/picking up areas at the front.
The Terminal Building offers a wide range of facilities, including unisex accessible toilets, ramps & lifts.
Assistance can be provided for boarding the aircraft, by prior arrangement.


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